JanSport has grown a bit since those early days in Seattle, but we've never strayed from our roots. And we never will. Our packs are designed for getting out and exploring. This is our life's work, and we stand behind every stitch. So whether you bought a pack from us back in 1967 or 2007, if anything on your JanSport should break along your journey, send it to us and we'll fix it for free. Guaranteed.